Your bike is routed through our logistics hub in the Netherlands for a few important reasons:
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Re-packaging: To ensure your bike arrives in the best possible condition, we may need to repackage it.
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Logistical routing: Our shipping provider optimizes routes for efficiency, which sometimes includes a stop at our central hub.
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Customs clearance: We handle all customs paperwork, ensuring your bike complies with the regulations of its destination country.
Rest assured, your bike is not being delivered to the wrong address, and nothing has gone wrong with your shipment. The Netherlands is simply our strategic export hub for international shipments.
What happens next
Your bike will be forwarded to its final destination, and you'll receive updated tracking information with the delivery details.