getting paid for your sale

Payout process on buycycle

Here's how and when you'll receive your money after a successful sale.

When do i get paid?

The buyer purchases your item.
You confirm the sale.
We collect the money and hold it securely with our payment provider Adyen.
You verify your payment details. How to verify your details →
The bike is delivered. The buyer has 48 hours to report any issues.
If no issues are reported, the payment is released to your buycycle account.
You transfer the payout to your bank account with one click—this usually takes around 2–3 business days.

Everything works the same with one key difference:

The payment is released as soon as both you and the buyer confirm the handover.
For legal reasons, funds are held in your buycycle account for up to 3 business days after confirmation.
After that, you can withdraw the payout to your bank.

Getting your money from buycycle to your bank.

Go to the Payment section

You’ll find this in your buycycle profile.
Check your payment status

Here’s what each status means:
- Captured – the buyer paid, and the money’s being processed
- Success – the payout is ready in your buycycle account
  - For self-collection, funds are held by Adyen for 3–4 days after confirmation
- Payment blocked – the buyer reported an issue, so funds are on hold while we sort it out
- Paid – you’ve requested your payout, and it’ll arrive in your bank account within 2–3 business days
Verify your bank details

Make sure your bank account is verified.
Your sale needs to be marked as Successful

Payouts only work if the sale is completed and marked as Successful in your account. Note: For self-collection, Adyen holds the funds for 3–4 days after confirmation.
Click the Get paid button

Once the payout’s ready, the button will turn black. Click it to transfer the money to your bank account.

The status will update to Paid, and you’ll receive your payout in 2–3 business days.