shipping your bike

Shipping your bike with buycycle is easy. Here’s how it works:

1. Choose your packaging

   During the sales confirmation, you can order the buycycle box with protective materials.

   We’ll ship it directly to your address—it’s designed to keep your bike safe during transport.

   Prefer to use your own box?

   No problem—just make sure it’s a proper bike box that meets our size requirements. No two boxes taped together, please.

2. Pack your bike

   Good packaging means fewer transport issues. Follow our step-by-step guide:

   how to pack your bike →

3. Document the process

   Take photos of the bike next to the packaging and inside the box, then upload them to your profile. This shows the bike was securely packed.

4. Download your shipping label

   We’ll provide the shipping label and all the paperwork you need.

   You’ll find everything in your buycycle profile.

5. Schedule the pickup

   Choose your pickup date when confirming the sale.

   Our logistics partner will collect the packed bike right from your doorstep.

6. Track your shipment

   You can track your bike directly in your buycycle profile until it arrives safely.

7. Buyer confirms delivery—then you get paid

   Once the buyer confirms they’ve received the bike, we’ll release your payment.

And that’s it—smooth and simple.