How to prevent buyer returns

To prevent buyer returns, here's what you should know: 

  • The bike should match the description from the listing, including the year, make, model, and condition. 
  • Buyers can file a claim if there are significant discrepancies. Minor issues do not qualify. 
  • Note any flaws, damage, and signs of wear in your ad by taking photos or detailed descriptions. 
  • Provide detailed, accurate descriptions and photos so buyers understand what they are purchasing. 
  • You are not alone in resolving issues. buycycle thoroughly reviews all claims and will assist both the seller and the buyer to find a fair solution. 

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