How does self-pick up work?

During checkout, buyers who live near sellers have the option to choose self-pick up. This allows the buyer and seller to meet locally to complete the transaction, instead of shipping the bike.

Once the seller confirms the sale, buyer and seller will be able to contact each other. Together, they’ll agree on a meeting time and place. 

If the buyer is happy with the bike, the buyer and seller must confirm the handover. Do this in your profile under Orders by clicking Confirm handover. 

The payment will then be released to the seller’s buycycle account from our third party payment provider, Adeyn. From there, the seller can withdraw to their bank account. Withdraw takes about 3 business days.

Please note: if the handover is confirmed very soon after the sale, Adeyn may not be ready to release the seller’s payment. This takes a maximum of 3 working days.

Cancellation: To cancel the sale, decline the handover in your profile. The buyer will be refunded. 

Updated 26 June 2024 13:32