Can I use my own packaging material?

Yes, you can use your own packaging materials, but there are a few things to keep in mind:

  • Safe and secure: Your packaging must be sturdy enough to hold the bike securely. You’re responsible for packing the bike safely. Avoid using damaged boxes or piecing together a box.
  • Right size: The box must meet our size requirements to ensure a smooth shipping process. The exact dimensions needed for your bike box will be shown during the sale confirmation.
    • Dimensions EU: 399cm max girth (length + 2x height + 2x width of your package)
    • Dimensions US: 130 inches max girth (length + 2x height + 2x width of your package)

If you don’t have the right box, no worries! Just request a buycycle box when you confirm your sale.

 

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