Frequently asked

Browse by topic

• Buying
  • Can I return a bike?
  • How long does shipping take?
  • Can I do a test ride?
  • What's the Buyer Protection fee?
  • Where does buycycle offer shipping?
  • Can I negotiate the price?

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• Selling
  • How does the shipping process work?
  • When will I get paid for selling my bike?
  • Is there a fee for selling my bike?
  • Can I choose the bike price?
• General questions
  • Where can I sell my bike?
  • Where can I sell my mountain bike?
  • Where can I sell my road bikes?
  • How to sell a bike on buycycle?
  • What are buycyle's main advantages?
  • Which bikes can I offer for sale?
• My account
  • How does buycycle use my personal data?
• Creating an ad
  • What's my old bike worth?
  • My bike has different components from the standard configuration
  • I can't find my bike's model.
  • When is the ideal time to sell my bicycle?
• Payment
  • How can I be sure I'll receive payment?
  • How much does it cost to sell a bike?