What's the buyer protection?

When you buy a bike on our platform, buyer protection is automatically included.
Here’s what it covers:
  • Secure payment: Your money is safe with us until you confirm the bike’s arrival.
  • Insured shipping: We handle packaging and insured shipping to protect against damage or loss.
  • Get what you pay for: If the bike doesn’t match the description, we’ll mediate to find a solution.
  • Platform services: The fee supports secure payment, messaging, ad management, and dispute resolution.
Read more about buycycle buyer protection here. 
 

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