How do I contact support?

Chat Support: You can talk to a product specialist live on our website by clicking on the chat icon in the bottom right corner of your screen. This is a great option if you need help finding the bike of your dreams, or just have questions about how the platform works! 

Email Support: Need help with an order or your account? Please write to or fill out our Contact Form. Our team is available Monday - Friday and aims to respond to emails within one business day. 



Was this article helpful?

1 out of 1 found this helpful

Have more questions? Submit a request



Please sign in to leave a comment.