Why did my bike ship to the Netherlands?

This happened for two possible reasons:

  • Re-packaging: Sometimes we need to repackage your bike to ensure it arrives in the best possible condition.
  • Customs clearance: We process all the customs paperwork, ensuring your bike complies with the regulations of your destination country.

Rest assured, your bike is not being delivered to an incorrect address, nor has something gone wrong with your shipment. The Netherlands serves as our strategic export hub for export/import shipments.

What happens next

  • Your bike will be routed to its final delivery address, and you will receive updated tracking information with its actual destination.


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