discount codes

Using a discount code at checkout

On the Select services page, look to the right side of the screen and click on Have a discount code? A field will appear—enter your code there and confirm.

Discountcode_buyer.png

Important: Discount codes can’t be added after checkout. Only one code can be used per order.


When a discount code doesn’t work

If your code isn’t working, here’s what to check:

  • The discount applies to the right fees

    Codes are valid for buyer-related fees like buyer protection and shipping. You can’t use seller discount codes at checkout. If you have a shipping voucher but choose pickup, the code won’t apply.

  • The fee is lower than the discount

    If your code is worth €100 but shipping only costs €89, only €89 will be applied.

  • The code is expired

    Some codes are only valid for a limited time. Personalized codes are valid for up to 6 months—double-check the expiration date.

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