Changing the delivery address before shipment
Please double-check your delivery address when confirming your order. If you notice an error after confirming, get in touch with us through the contact form and provide the correct address. Please note that updating the delivery address in your personal details section will not result in changes to the delivery address in existing orders.
Changing the delivery address after shipment
Once your order is on its way, we can no longer change the delivery address. You'll need to contact the carrier directly for assistance. Most carriers have procedures for address changes, so they should be able to help. If you run into any problems, reach out to us for support.
Scheduling or rescheduling a delivery date
We can't pre-schedule your delivery date, but most carriers allow you to reschedule via their online portal. Check with the carrier for options to change your delivery date.