How long is the delivery time?

When purchasing a used bike from buycycle, it's natural to wonder how long it will take for your bike to arrive at your doorstep. We aim to make the buying process as transparent and straightforward as possible, and we understand that shipping time is a crucial part of your overall experience.

Here's what you need to know about our shipping process and the time it typically takes:

The delivery timeline

Typically, from the moment you confirm your purchase to the time your bike arrives at your doorstep, it takes approximately 7 to 14 business days. This timeline can be broken down into several stages.

Stage One: Dispatch of Packaging Materials

Upon receiving confirmation of your purchase, our team dispatches packaging material to the seller. The packaging is specifically designed to protect your bike during transit, ensuring it arrives in the same condition as it was ordered.

Stage Two: Seller's Preparation

Once the seller receives the packaging materials, they will then need to prepare the bike for shipping. This involves securely packing the bike and scheduling a convenient pickup with our trusted shipping partner.

During this stage, please note that you might not see any updates on your tracking status. This is because the shipment tracking doesn't start until the bike is picked up by our shipping partner.

Stage Three: Shipping and Delivery

After the bike is picked up, it will be transported to your delivery address. At this point, the tracking will be updated, and you can follow the progress of the delivery. 

You will receive an email notification with the estimated delivery time immediately after the bike is picked up. Please check your email for this important information.

Important Considerations

Please note that most bikes generally require a timeline of 7 to 10 business days from the point of purchase to delivery. However, the actual time may vary depending on factors such as the seller's availability, which we can not control, as well as the distance between the seller and your delivery address. If you order a bike from the EU the delivery can take up to 21 days.

We always strive to provide accurate estimates and timely updates to ensure that you are well-informed about the progress of your purchase. Thank you for your understanding and patience during this process.

In conclusion, our goal is to ensure your bike arrives safely and as quickly as possible. We value your trust in our marketplace, and we are committed to providing a satisfactory purchasing experience.