Can I return my bike?

You can return your bike to us and get your money back if the bike you received does not match the description on buycycle.

We then assess the deviation from the seller's ad and personally take care of the reversal process if required.

Please note that a wrongly fitting size, which was rightly stated in the ad, is, unfortunately, no reason for a return. Further, requests for returns may only be made up until 48 hours after the delivery of your bike via email to [e-mail] .