When purchasing a used bike, it's essential to get all the information you need to make a confident decision. At buycycle, we strive to provide a comprehensive platform where all relevant details are disclosed. But we understand that sometimes, you might have specific questions or need more information. This article guides you on where and how to ask these bike-specific questions.
Where to Ask Your Questions:
Every bike listed on buycycle has a dedicated space for comments. This is where you can ask your specific questions directly related to the bike. It may be about the frame size, component choice, or any other detail you find important.
Simply type your question into the comments section of the ad, and the seller or other users can respond. It's also a good idea to scan through previously asked questions and responses in the comments section. You might find the answer to your question has already been provided!
Buycycle does not allow for private communication between the buyer and seller. This is designed to improve the buying and selling process, by reducing all unnecessary duplicated communication.
What You Can Ask:
You can ask for more details on the bike or the bike history, detailed photos or videos of the bike if you wish. Sellers can send these additional resources through the comment section, providing a closer look at the bike and giving you a better understanding of its condition and features.
While the comment section is a great resource, it's crucial to remember some rules for its use. Please refrain from using this space to share or exchange personal information, such as contact details or addresses with the seller. Such activity violates our terms and conditions.
Transactions made outside of buycycle are not covered by our Buyer Protection service. This means you potentially expose yourself to scams and fraudulent activities when you go off-platform. We encourage all our users to stay safe and conduct all transactions directly on buycycle.
We're here to make your journey towards owning your perfect bike as easy as possible. Should you have any more questions or need further clarification, don't hesitate to contact us at firstname.lastname@example.org