If you are uncertain about the brand, model, or year of your bike, don't worry! buycycle is here to assist you. We want to ensure the accuracy of the information on our platform, which is essential for both buyers and sellers.
Find your Receipt
Often your brand, model and even model-year is specified on your original purchase receipt. If you still have it try to use the receipt as a first step in identifying your bike.
Get Help from Our Team
If you're unsure about the details of your bike, simply email us at help@buycycle.com. Make sure to include a clear picture of your bike, and if possible, any identifying markings or logos it might have.
Our team will then use these details to identify your bike's brand and model, and we'll also determine the year it was made based on any identifiable characteristics.
Once we've gathered the necessary information, we'll help you find the right model in our database, ensuring that your listing is as accurate and appealing to potential buyers as possible.
Remember, if you have any further questions or need assistance with any aspect of the selling process, our support team is always ready to help!
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