When do I receive my money as a seller?

As a marketplace, we provide secure payment for both buyers and sellers.

Buyers make a purchase similar to an online shop by adding the bike to their cart and choosing their preferred payment method. Afterward, sellers receive an email to confirm the purchase, as you might have sold the bike elsewhere already.

If you confirm the purchase we collect the money through our payment provider Checkout.com from the buyer.

As soon as you hand over the bike to the shipping company, or, in case of self-collection, to the buyer, the money is credited to your Buycycle account and you are able to pay out to your bank account.

Please note that according to European Anti-Money Laundering regulations our payment provider needs to hold the money for 4 days before you are able to choose to pay out to your account.