Buy a Bike

Browse by topic

• Finding a bike
  • Find your dream bike on buycycle
  • Can you help me choose a bike?
  • How do I find the right size bike?
  • How can I tell the bike’s condition?
  • How do I verify the authenticity of the bike?
  • Do you inspect the bikes before they ship?

  See all 9 articles

• Ordering a bike
  • The Step by Step Order Guide
  • Sellers on buycycle: Everything you need to know
  • I have a question about a bike ad. How do I contact the seller?
  • Can I negotiate the price?
  • My order was not confirmed within 24 hours, what happens now?
  • Can I cancel my order?

  See all 7 articles

• Payment & Fees
  • Do you charge any extra fees?
  • What is Buyer Protection?
  • Do I have to pay additional customs fees?
  • Do you offer financing options?
  • Where do I enter my discount code?
  • What payment methods do you accept?

  See all 8 articles

• Shipping & Delivery
  • Where do you ship?
  • I want to pick up the bike. How does that work?
  • How long does shipping take?
  • Do you offer expedited shipping?
  • How do I track my order?
  • What causes pickup and delivery delays?

  See all 10 articles

• Returns, Repairs & Warranty
  • What’s your return policy?
  • What happens if my bike arrives damaged or not as described?
  • Returns & Warranty policy when buying from commercial dealers
  • Which bikes come with a warranty?